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COVID-19 Compliance & Operational Challenges in Multifamily Property Management

NAHB Member:
Council Member:
Designee - HCCP
Multifamily Member
AHG Member

Wednesday, June 3, 2020
3-4 p.m. ET

This webinar will outline best practices for property management and compliance as well as action plans relative to the COVID-19 crisis. Our expert panel will explore guidance received, practical on-site implementation, managing lease-ups, occupied rehab certifications, social distancing and more.

Wednesday, June 3, 2020
3-4 p.m. ET


COVID-19 has thrown the worlds of multifamily property management, operations and compliance into uncharted territory. In this webinar, state agency representatives and property management executives will go beyond the details of the virus itself, and instead share real-world responses and reactions that have worked for properties during the crisis. Topics explored will include state and federal guidance, on-site implementation, managing lease-ups, social distancing, future precautions, avoiding potential pitfalls and more. 


Participants in this webinar will:

  • - Understanding federal and state guidance—what has been addressed and what has not.
  • - Learn about income calculation guidance relative to the C.A.R.E.S Act.
  • - Discuss operational impacts and considerations during this pandemic and planning for potential future outbreaks.


Moderator: Kristin Han, WNC & Associates,


Speakers: Scott Michael Dunn, CEO, Costello Compliance,; Wesley Daniel, SVP Affordable Housing, ConAm Management,; Susan Westbrook, Manager of Rental Assets, NC Housing Finance Agency,; Jennifer Marchand, OHCS Multifamily Compliance Technical Advisor, Oregon Housing and Community Services,


NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: HCCP, CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.


Live Webinars: Individuals who register for a live webinar are provided access to the webinar replay  for 12 months from the date of purchase.


Cancellation and Refund Policy:  Registration is open until 3 p.m. ET (12 p.m. PT) on Tuesday, June 2. To receive a refund, cancellations must also be submitted by 3 p.m. ET (12 p.m. PT) on Tuesday, June 2. After that date, no refunds will be issued. Cancellation requests must be submitted to Deborah Krat at