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[Replay] Moving the Buyer's Journey Online: A How-to Guide for Completing Your Sales Digitally

NAHB Member:

Industry experts explore techniques, tools, process mapping, and training for completing your sales digitally—from writing the purchase agreement to selections—and meeting homebuyer’s needs in the new world of online selling due to COVID-19.


To register, click ‘Add to cart’ and then check-out via the shopping cart feature at the top of this page.

This webinar will map out the steps and procedures needed to simplify the buying process in the new world of online selling amidst the COVID-19 pandemic. From closing the sale and writing the purchase agreement to getting through the selections process, a panel of industry experts will discuss interactive tools, personalized engagement, and trainings your team should implement, and how to ensure a seamless customer experience.


Participants in this webinar will:


  • Know what technology is working and the support and training you need to implement a digital sales process.
  • Discover how to map your procedures to ensure a great customer experience.
  • Understand the impact of our efforts from the buyer’s perspective.
  • Learn best practices for creating a virtual selections process.



  • Kimberly Mackey, Founder, and Sales & Marketing Management Consultant of New Homes Solutions Consulting
  • Greg Bray, President, Blue Tangerine
  • Lisette Minnick, VP of Sales & Marketing for Mattamy Homes, Tampa Division


NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.


Recorded: July 1, 2020


If you have any questions, please contact